Digital transformation for a retail bank

KEY CHALLENGES

  • The group digital banking platform which operated across 4 well known retail banks & was delivering £20m of change per month which needs extensive QA.
  • The QA operating model was 85% offshore & 15% onshore resulting in a lack of governance, leadership & stakeholder ownership to the platform directorates.
  • Minimal mobile testing capability offered by the current SI partner resulting in poor release quality & huge inefficiencies.
  • The banking group digital platform was moving towards a DevOps & “true” Agile (Scrum) delivery approach meaning QA was being left behind the curve.
  • Unstable code delivered to system test & a high defect leakage to UAT.
  • Key Requirements for SQA
  • Design and Implement a QA Governance model to support Test Delivery and Quality benchmarking
  • Implement a Mobile TCoE (Testing Centre of Excellence) to revolutionise Digital QA demonstrating ROI and a substantial improvement in quality
  • Improve the current QA frameworks across Automation and Performance to ensure they are aligned to DevOps and Scrum delivery models
  • Act as the Senior QA Partner interfacing with platform directorates across all QA delivery for Digital Banking

SQA PROPOSED SOLUTION

  • Designed & implemented a digital assurance test strategy focusing on shift left, mobile, big data & cloud solutions.
  • Evaluated leading automated mobile testing tools.
  • Presented automated testing tool capability to the bank along with a recommendation for purchase.
  • Deployed a team of 20+ Digital QA experts to specifically focus on enhancing functional & non-functional testing across various digital channels of interactions.
  • Deployed service virtualisation for system & integration test environments.
  • Built & deployed an onshore & offshore mobile testing Lab utilising leading-edge automated test tools including EggPlant & Perfecto.
  • Defined & implemented a lean regression test model focused on continuous integration aligned to DevOps.
  • Performed in-depth & detailed QA assessments across all key operating functions. This enabled the core target areas for QA improvements at a platform level to be established.

SOLUTION BENEFITS

  • 31% reduction in test planning & preparation with a financial benefit £7.9m in year one.
  • Increased environment utilisation by 28%.
  • Reduced test environment outages to 4% of business hours.
  • Increased test data re-use from 30% to 47% resulting in a financial saving of £1.6m per year.
  • Increased mobile automation test coverage from 15% to 67% resulting in a financial saving of £2.7m per year.
  • Built-in agility to ensure continued execution of the critical testing processes, reducing testing cycles, & capitalising on out of office execution windows.
  • All releases are now tested across every category of mobile device & supported operating versions.
  • The lean governance model provides the “right-level” of information to right-stakeholders at the right time.

Get in touch

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

"The Regulatory Technology Solutions Notify platform has been a game-changer for our compliance team. Its real-time alerts and customisable notifications have helped us stay ahead of emerging risks."

"We are extremely impressed with RegTech's Global Risk Modeller. Its advanced analytics and predictive capabilities have significantly enhanced our risk assessment processes."

"RegTech's Data Profiler is an invaluable tool for our compliance efforts. Its comprehensive data analysis features have helped us identify potential compliance gaps and address them proactively."

"Choosing Regulatory Technology Solutions Screening Assessment Centre was a strategic decision for our organisation. Its efficient screening capabilities and customisable risk scoring have improved our compliance efficiency."

"RegTech's Strategic List Management solution has simplified our compliance operations. Its centralised list management and automated updates have saved us valuable time and resources."

"Regulatory Technology Solutions AML consulting services have been instrumental in strengthening our compliance framework. Their expert guidance and tailored solutions have helped us navigate regulatory challenges effectively."

"We highly recommend RegTech's Notify platform to any organisation serious about compliance. Its intuitive interface and real-time monitoring capabilities provide invaluable insights into potential risks."

"RegTech's Global Risk Modeller has exceeded our expectations. Its advanced algorithms and scenario analysis tools have helped us assess and mitigate risks more effectively."

"Regulatory Technology Solutions Data Profiler is an essential tool in our compliance arsenal. Its robust data analytics and profiling capabilities have enhanced our due diligence processes significantly."

"Regulatory Technology Solutions Strategic List Management solution has simplified our list management tasks. Its centralised repository and automated updates ensure that we are always up-to-date with regulatory requirements."

"RegTech's AML consulting services have been invaluable to our organization. Their deep industry knowledge and strategic guidance have helped us develop a robust compliance program."

"Regulatory Technology Solutions Notify platform provides real-time insights into potential risks. Its proactive alerting system and customizable risk thresholds have helped us prevent financial crime effectively."

"RegTech's Global Risk Modeller offers comprehensive risk assessment capabilities. Its scenario analysis and risk scoring tools have helped us prioritise our compliance efforts."

"Regulatory Technology Solutions Data Profiler is a powerful tool for data analysis. Its advanced profiling algorithms and data visualization features have helped us uncover hidden compliance risks."

"RegTech's AML consulting services have provided invaluable insights into regulatory compliance. Their expertise and strategic guidance have helped us strengthen our compliance framework."

"Regulatory Technology Solutions Data Profiler is an essential component of our compliance toolkit. Its data analysis features and customizable profiling criteria have helped us enhance our due diligence processes."

"Regulatory Technology Solutions Screening Assessment Centre has improved our screening efficiency. Its advanced screening algorithms and automated decision-making have reduced false positives and improved accuracy."

"RegTech's AML consulting services have been instrumental in enhancing our compliance framework. Their expert guidance and tailored solutions have helped us develop a proactive approach to compliance management."

"RegTech's Screening Assessment Centre has improved our screening accuracy. Its advanced screening algorithms and configurable workflows have helped us streamline our screening processes."

left arrow
right arrow